Frequently Asked Questions

Everything you need to know about your next adventure with Passenger.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can follow your gear's journey to your door.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items. Simply use our online portal to generate a return label and send your items back to us.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are your materials sustainably sourced?

Sustainability is at our core. We prioritize organic cotton, recycled polyester, and other eco-friendly materials to minimize our impact on the places we love to explore.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.